All Mpesa customers can now receive Mpesa statements directly to their email address in PDF format free of charge.
Customers need to do the following to access this service;
- Dial *234#
- Select ‘My M-PESA Information
- Select full Statement
- Enter National ID or document of registration
- Enter e-mail address and confirm
Customers will receive their M-PESA statements every month or on-demand for the:
- Last 3 months
- Last 6 months
- Last 12 months
Customers will also receive their statements within 5 minutes of making a successful request.
Benefits of this service
- You can self-register for the service at your comfort on your mobile phone to receive statements.
- You can access your M-PESA statements on demand.
- Additionally, you can carry out reconciliations without necessarily having to visit Safaricom retail stores.
- Statements accessed may be used as required to access financial facilities; depending on the institution requesting it.